Shipping & Ordering

SHIPPING INFORMATION

Items will be shipped within 12 hours of your order. 

We cannot ship to PO boxes. 

Please allow 5 -14 business days for your shipments to arrive. Note International Small Packets can take 3 weeks. 

**We cannot predict or guarantee postal services time lines. It will depend on the company. Thank you for your understanding.

Please contact deardawcy@gmail.com if you have any questions.

All customs, duties and taxes are the responsibility of the customer.

For Ritual Botanicals: Shipping costs vary depending on your location. Your shipping rate will be calculated at the checkout based on your region. 

For Dear Dawcy jewelry FREE shipping is available at checkout.

RETURNS INFORMATION

If you aren't happy I want to know so I can fix it. Just reach out. I offer free repairs on jewelry. Just drop it off with your name and contact information. 

In general terms: 

Returns & exchanges are accepted within 15 days from which shipment is received. 

Notice must be given to deardawcy@gmail.com to obtain a return authorization within the first 15 days. 

Items must be in their original packaging, in as-new condition with packing slip when returned.

For all returns and exchanges shipping costs are that of the shipper and all costs must be pre-paid.  

SIZING INFORMATION

FOR OUR JEWELRY 

You can use a string and lay it against a ruler, there is an app also on your phone for measuring items. We measure in inches. 

FOR OUR CLOTHING

Measuring Yourself and View the Size chart to find out your size.

Bust: Use a measuring tape measure the circumference from around your back to the largest point of your bust in inches, this measurement should be no less than that on the product description, it be should equal to or up to 1 inch above for proper fit.

Waist: Use a measuring tape measure the circumference from around your back to the front of your waist in inches; this is the smallest part above your hips. This measurement should be no less than that on the product description, it be should equal to or up to 1 inch above for proper fit.

Hip: Use a measuring tape measure the circumference from around your back to the front of your hip in inches; this is the largest part. This measurement should be no less than that on the product description, it be should equal to or up to 1 inch above for proper fit.

Length: Hold a measuring tape where your neck meets your shoulder and let it fall straight down; the length indicated in the product description is from this point to where the hem will fall on your item.

Sleeve: Hold a measuring tape at your underarm and measure along the inside of your arm; this will give you an idea of the sleeve measurement on the product description. 

Care Instructions: For the best care results when in doubt wash it in cold water by hand and hang to dry.