Local Delivery I Shipping & Info

 

CONTACT US 

deardawcy@gmail.com 

CUSTOMER SERVICE

Your satisfaction means a lot to me, If you have any questions, please feel free to contact me at deardawcy@gmail.com 

Thank you for supporting me, I appreciate your business!

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LOCAL DELIVERY INFORMATION

I can delivery to local St. John's addresses and surrounding areas. No need to use the website checkout in this case. This is for orders $40 and over.  Just send me an email at tiffanyelton@gmail.com .Tell me the items you want and your address. I will get back to you to arrange a delivery. I can take cash, debit or all major credit cards at the door. This avoids shipping costs for local customers and cuts down on your wait time. 

SHIPPING INFORMATION

Items will be shipped within 12 hours of your order. 

We cannot ship to PO boxes. 

Please allow 5 -14 business days for your shipment to arrive.

Please contact dawcyandella@gmail.com if you have any questions.

All customs, duties and taxes are the responsibility of the customer.

Shipping costs vary depending on your location. Your shipping rate will be calculated at the checkout based on your region. 

 

RETURNS INFORMATION

Returns & exchanges are accepted within 7 days from which shipment is received.

Notice must be given to dawcyandella@gmail.com to obtain a return authorization within the first 7 days. 

Items must be in their original packaging, in as-new condition with packing slip when returned.

For all returns and exchanges shipping costs are that of the shipper and all costs must be pre-paid. 

 

SIZING INFORMATION

Measuring Yourself and View the Size chart to find out your size.

Bust: Use a measuring tape measure the circumference from around your back to the largest point of your bust in inches, this measurement should be no less than that on the product description, it be should equal to or up to 1 inch above for proper fit.

Waist: Use a measuring tape measure the circumference from around your back to the front of your waist in inches; this is the smallest part above your hips. This measurement should be no less than that on the product description, it be should equal to or up to 1 inch above for proper fit.

Hip: Use a measuring tape measure the circumference from around your back to the front of your hip in inches; this is the largest part. This measurement should be no less than that on the product description, it be should equal to or up to 1 inch above for proper fit.

Length: Hold a measuring tape where your neck meets your shoulder and let it fall straight down; the length indicated in the product description is from this point to where the hem will fall on your item.

Sleeve: Hold a measuring tape at your underarm and measure along the inside of your arm; this will give you an idea of the sleeve measurement on the product description. 

Care Instructions: For the best care results when in doubt wash it in cold water by hand and hang to dry.

 

PAYMENT METHODS AND COSTS  

Method of Payment 

dear dawcy accepts all major credit cards including Visa, MasterCard and American Express as well as Debit through Pay Pal. dear dawcy processes both Canadian, American and International credit card orders through Pay Pal.

TAXES

Taxes will be added according to your location. The final price (including applicable taxes, shipping and exchange rate) will be displayed prior to entering your credit card number.

 

POLICIES

AFTER 7 DAYS ALL ITEMS ARE FINAL SALE. NO EXCHANGES OR REFUNDS CAN BE GIVEN.

Detailed descriptions are posted on the page for all items. Should you have any questions in regard to merchandise you are encouraged to e-mail deardawcy@gmail.com prior to ordering. 

Sales and Discounts

We hold sales online at the end of the fashion seasons in August for Spring/Summer items, in February for Fall/Winter items and sometimes offer special " secret " sales or promotions to our mailing list. Join the mailing list to keep up to date on these or follow our blog or facebook fan page!

Stock Availability

dear dawcy will keep stock listing up to date. If, however, stock availability on your order has changed, dear dawcy will inform you via e-mail with an approximate time frame or a restocking date or issue a refund if stock is sold out. 

Privacy Policy

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services or my related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, or any third party services you access. 

Information I Collect
To fulfil your order, you must provide me with certain information (which you authorized my website to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewelry, for example), if you contact me directly.

Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including: as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list; if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services.

Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows: Shopify. (my web shop host provider) I share information with Shopify as necessary to provide you my services and comply with my obligations. Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. (This is highly unlikely) If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

Transfers of Personal Information Outside EU
This is rare. I may store and process your information through third-party hosting services in the US, CANADA and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below: Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below. Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request. Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information in regards to getting you your purchase or if it is needed for legal reasons. Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me

For purposes of EU data protection law, I, Tiffany Elton, am the data controller of your personal information. If you have any questions or concerns, you may contact me at tiffanyelton@gmail.com. Alternately, you may mail me at: Tiffany Elton, 11 Martin Crescent, St. John's, NL CANADA A1E 2H9